Connect with our support team about adding services, modules, or software via chat by reaching out via the chatbot in the left-hand corner of the website on any page.
Slack Support
Clients on Platinum Support can contact the support team on their personal Slack Channel at any time via the hours above. For more information on this or how to upgrade, contact support.
Meet Our Support Team
Anthony Austin
Customer Support
Courtney Owens
Customer Support
Support FAQs
Find answers to our most frequently asked questions about getting started with Pivoten or connecting with support.
Where can I download the software I have purchased from Pivoten?
Please contact a member of our support team (support@pivoten.com) for a download link.
Can we upgrade our support plan?
To upgrade to high priority phone calls and direct messaging, contact our support team for options and pricing:
If you are a current client, you can access our detailed Help Files within the software or go to our Support Login to access the Documentation and Knowledge Base center. You can also contact support at support@pivoten.com to submit a support ticket or directly from your software Help menu.
